10 Steps It Take to Conduct a Successful Workplace Investigation

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When a workplace has issues that require investigations, businesses need to go about the process to avoid liability and other problems. These ten steps can help stakeholders learn about the workplace investigation process and decide how to fix the problem.

1.  Figure out if the problem needs investigation

When a problem arises, the first step is to determine if it needs to be investigated. If you don’t investigate, the problem could end up in a lawsuit against the company. It’s helpful to check out the situation so you know how serious it is.

2.  Handle the problem

If the problem is connected to sexual abuse, threats of violence, or stealing company secrets, then you’ll need to handle the problem immediately. Some issues require immediate action. You can suspend workers with pay while you check out the veracity. Try to remain neutral toward all parties while you investigate.

3.  Find an experienced investigator

Before you begin diving into the problem, try to find an experienced, neutral investigator who can take care of the problem without interfering in your company’s productivity. The impartial investigator might need to testify in court and share a facts-based report with your human resources department and legal department.

4.  Develop a plan

Before you begin investigating, build a plan with your investigator and team. You’ll need to collect paperwork, organize it, and decide who to interview. You might have to work with employees in the tech department to get emails and other digital content. You might also need to access video if you have cameras in your office.

5.  Interview involved parties and witnesses

Investigations rely on interviews, so you’ll need to decide who to interview and where to conduct them. You’ll need to interview the parties involved, as well as any witnesses. Ask clear, open-ended questions to get the answers you need to get to the bottom of the problem and find a solution.

6.  Find paperwork

Get your documents together, including any personal emails, policies, memos, and other necessary items. You will also need video recordings and other digital files that prove that something happened or didn’t happen. Hopefully, you’ll have the evidence to exonerate either party or prove that someone did violate a workplace policy.

7.  Analyze the findings

After collecting the details and interviews, the next step is to analyze what you’ve found. Sometimes, the outcome will be easy to determine, while other investigations take time to analyze and evaluate.

8.  Act on the findings

Your next step is to take action. Your investigation could result in disciplinary action, which can protect the victims and the workplace. Before you make a final decision, consider consulting with your legal team.

9.  Follow up

After the investigation is finished, you’ll want to follow up with the involved parties and stakeholders. You’ll need to figure out how to stop similar problems from occurring by instituting training programs.

10.Organize the documents

The final step is to organize the documents. The outcome could affect future occurrences, so you’ll need to store the documents in a handy, but safe location.

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Meet Waleed Tariq, the seasoned entrepreneur and visionary behind the blog. Get ready for valuable business insights, practical tips, and a fresh perspective that resonates with all – from aspiring entrepreneurs to seasoned professionals. With a passion for empowering others, Waleed's engaging writing style and real-world experiences simplify complex business concepts.

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