5 Essential Questions to Ask Your Moving Company


Moving is more challenging than you think. You have to disassemble furniture, pack everything correctly, and get everything to your new home in one piece. It’s no surprise that 33% of people work with moving companies to get the job done.

If you’re thinking of using a moving service for your big move, there are a few things you need to learn about your service provider first. Below are five questions to ask when hiring full service moving companies.

1. How Long Have You Been in Business?

The last thing you want is for a group of inexperienced movers to load your stuff into a truck and break everything. If you work with someone who doesn’t know how to move, that’s what could happen.

Make sure the company you work with has employees who have been in the business for a while. They know the ins and outs of moving, so they’ll be sure to protect your belongings during transport.

2. Are Your Employees Insured?

There will be a lot of lifting when you use moving services for your move. It’s a problem if an injury occurs on your property, and their employer doesn’t insure them.

Most locations require employers to have workers’ compensation and liability insurance for situations like this. If they don’t, you might be on the hook for damages if someone becomes injured while on the job.

3. How Do You Handle Damage Claims?

Not every move is going to go off without a hitch. You never know when an accident will happen that causes your property to become damaged. The question is, how will moving services handle your claim?

Make sure the provider you choose has a process for dealing with damage. You should be compensated for any damage that happens during transit.

4. Are There Any Extra Fees?

If a price is too good to be true, it probably is. This saying applies well to the moving industry.

If a packing and moving service quotes you a price that is dramatically lower than its competitors, ask to see what extra fees are involved. You don’t want to finish your move and get a bill that’s much larger than you anticipated.

5. Will You Guarantee Delivery Dates?

Most movers will give you a delivery estimate. It can be anything from a few days to a few weeks. The problem comes when they don’t deliver on your move-in day.

Try to get a delivery date in writing. You don’t want to be left without your furniture and personal items when you spend your first days in your new home.

Do Your Due Diligence When Hiring a Moving Service

A lot of people believe that all moving takes is packing things into boxes and loading them into trucks. Unfortunately, it’s a bit more complicated than that. Make sure you thoroughly interview your moving service choices so you can pick the right one for the job.

If you want to learn more about the moving process, or other general life tips our blog will help. Read more of our posts to learn more today.


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