Thursday, December 1, 2022
A crisis is bound to happen. The question is, will your organization be ready to tackle it? Crisis, when not well handled, can quickly damage the reputation of your company. Crisis communication training is designed to prepare you to act...
We are hearing a lot right now about diversity and inclusion, and that’s because it’s important. Encouraging diversity in the workplace is incredibly beneficial, and not just when it comes to promoting your business as non-discriminatory. Being inclusive of...
It's no secret that apparel retailers face unique challenges regarding stockroom design and organization. Seasonal changes in inventory, ever-changing fashion trends, and the need for a quick turnaround in customer orders can make even the most seasoned retail professionals...
Being a business owner is one of the most amazing things. You get to work on new ideas, hire amazing people, test new strategies, and find ways of taking your company out of peril. But there is something very...
Product liability claims are a specific class of legal action. They are often complicated and strongly contested for a variety of reasons, and some can be more obvious than others. The range of potentially defective products could include practically...
Every business will experience setbacks at some point, so it’s foolish not to be prepared for them. Having a good business plan and meticulously executing your strategies is a sure-fire way of ensuring the success of a business but...
Whether you're starting a brand new food business from the ground up or you're expanding upon your current business, there will inevitably be some challenges along the way. As a business owner, you're ready to take on these obstacles...
Are you ready and geared up to get back to work? Are you chomping at the bit to move forward to a new sense of normalcy? As we return to work, many professionals are seeing signs and signals of transformation....
Virtually every business with an online presence has conversion goals for their websites. Maybe that means you want them to purchase something online, or maybe it means you want them to sign up for your emails. In addition to...
If you run a business – no matter the size – you are going to want to make sure that you are always doing everything you can when it comes to keeping the private information that you keep on...

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The Uses of an Inbound Call Center for Lead Generation

Call centers provide companies and organizations with an efficient and convenient way to address and solve customer issues. They consist of an agent who...