Trends in enterprise mobility clearly show that the industry is developing quickly and flourishing. Oxford Economics survey shows that “ 82% of them say that mobile devices are critical to employee productivity, agility and the speed of decision making.” And “75-76% of them say that mobile devices are critical to innovation, collaboration, customer service, and customer satisfaction.” From these figures, we can know that more and more mobile devices are being used for work. Then a question that comes to mind is, how businesses remotely manage the device fleet effectively and ensure enterprise device security and prevent data leakage with the increase in mobile devices. A Mobile Device Management(MDM) solution can help you address these concerns.
What is Mobile Device Management?
Mobile Device Management(MDM) is used by businesses to manage the device fleet effectively, it can be smartphones, tablets, POS, digital signage, interactive kiosk and etc. IT admins can manage and secure devices using MDM solution. It offers system visibility, remote app management, automatic security updates and installs, kiosk mode, security alerts, geolocation or geofencing, and auto-lock lost or stolen devices.
Why use Android MDM?
- Improves security: Businesses can rest easy knowing that their data is secure because they can remotely lock or wipe a lost or stolen device. Furthermore, MDM solutions typically include security features such as app whitelisting and data encryption.
- Reduces downtime: Employees will always have the most recent version of the app they require with MDM. This reduces the possibility of employees experiencing downtime due to outdated apps.
- Boosts productivity: Businesses can prevent employees from wasting time on personal tasks while they’re supposed to be working by having the ability to lock specific apps or features on employee devices. Furthermore, MDM can assist businesses in keeping track of their employees and ensuring they are productive during working hours.
Five Tips to Remote Monitor and Secure Enterprise Devices
1. Setting Policy & Kiosk Mode: Safeguard corporate data by implementing a comprehensive security policy, including restricting USB file transfer, prohibiting the installation of unsafe apps, etc., In addition, kiosk mode includes a variety of features and functions to assist you in configuring your device the way you want your users to use it. It enables you to select specific apps in kiosk mode to meet the needs of your specific environment.
2. Remote Monitor & Control: A powerful feature to allow users to remotely monitor and control the attended or unattended devices from a centralized console, simplifying device management for enterprises.
3. Track & Secure devices: Track device location and status using a dashboard or set up geofences to get alerted when a device enters or leaves a virtual boundary to better prevent data leakage.
4. Application Management Service (AMS): With the AMS, you can keep all the apps at the latest version to mitigate risks and impact on your business in the event of unexpected update failures.
5. Reports Generation: IT admins can view and export detailed reports on data usage, online status, power, account activity and etc to better monitor all the devices’ status and take corresponding measures if the device is abnormal.
How to Remotely Monitor and Manage Enterprise Devices
Here take AirDroid Business as an example to give you a granular view of the remote device management features and how to operate them. AirDroid Business is an all-in-one Android Mobile Device Management (MDM) solution designed primarily for business-level Android device management, allowing remote manage attended or unattended devices.
Step 1: Download and install “Biz Daemon” on your controlled devices
Explore AirDroid official website and download the APK and install the app on the CONTROLLED devices.
Step 2: Enroll your devices with 2 methods
Regular enrollment: This method does not acquire the device owner’s permission for your device. Therefore, some of the Policy configurations will not be supported.The enrollment via device owner: The devices need to obtain the device owner’s permission. With this method, you can enjoy a better device management experience.
Step 3: Monitor device’s online status from a centralized console
The best time-effective way to manage all devices is from a centralized console. It allows to remote monitor every aspect and status of your devices, like the online status, power, data usage, location and etc.
Step 4: Proactive monitoring & alerts
In addition to monitoring the health of your devices, you are also able to receive notifications automatically when your devices are in a critical state, including low battery, memory, or abnormal traffic spikes. Alerts and notifications can help you monitor your deployment even when you aren’t actively on duty. You can still take the necessary action to minimize downtime.
Step 5: Setting security policy
Customize a policy to safeguard the corporate data, including but not limited to app blocklist, USB file transfer limitation, and lock screen password configuration.
Step 6: Kiosk mode
Create an allowed list of applications or websites that can be used on the kiosk lockdown screen, an effective restriction to ensure devices’ security and protect sensitive data.
Different organizations have different needs, and a useful mobile device management solution can help you manage your devices fleet more efficiently. Remember always to bear security in mind and to shop around for platforms to be sure they have what you need. Make sure you have the right systems and tools to help you take advantage of all the benefits.