Picture this: You come home after a long day at work and you just want to relax. So, you take a shower, change into your pajamas, order some pizza, and decide to put on a movie. The only problem is your internet is not working and is extremely slow. And now, your mood is ruined and you can’t seem to catch a break from all your troubles! Unfortunately, this is a situation we’ve all encountered at some point in our lives.
No matter who your internet provider is, this is a recurring problem we all face. What makes it somewhat easier is having a good internet provider so that if you ever run into any problems, they respond and act on it right away. The bad news is that not all providers have superb customer service.
However, the good news is that some of these internet problems have a doable solution. But to check if the problem is indeed one with an easy solution, you will have to understand the root of these problems.
So, let’s take a look!
Cheap equipment is one of the major causes of a slow internet connection. When you buy a cheaper modem to save money, you are actually causing more damage to yourself. Getting an expensive or a good plan and not having the right equipment just means that there is no benefit for you from that internet plan. A cheap modem or router will have lesser memory and slow processors which means slower internet.
The Wrong Internet Plan
If you have chosen your internet speed and you still feel like it is slow, then that is a dead giveaway that you haven’t selected the right internet speed or plan. You can fix this simply by getting an upgrade in your internet speed. To find the right one though, you should seek the help of a professional like a salesperson present at the time of purchase.
Reset Your Modem and Router
Sometimes, it is not an issue with your internet connection, but it is because of your equipment. We already talked about having cheap equipment, but what if you have expensive equipment and your connection is still causing problems? In that case, you probably just need to reset your modem and router. Sometimes, the equipment might be overheated causing it to slow down. Check your other devices for the same problem as well.
Interference from Other Devices
Other devices like the radio, microwave, and the like might cause an interference issue with your Wi-Fi due to the radio frequency. These devices all have their own radio frequencies or make use of them and this can interfere with your internet signals too. This is why experts advise you to keep your modem and router away from any electronic device that might interfere with the signal.
The reason your computer is so slow might be due to another issue entirely, like a virus. The problem might not necessarily lie with your internet equipment or your internet connection, but it may be because of a hidden virus. There are multiple ways for a virus to make its way into your computer without you noticing. And so, this could be just the problem.
Whenever you have a slow internet connection, chances are that some programs are running in the background that you might be unaware of. Heavy programs like games that require a lot of downloads and updates use a lot of bandwidth and thus, might be the reason for your slow internet. To avoid this problem from recurring, you should check for any background apps or activity and disable them if you wish.
What Happens If I Can’t Fix the Problem?
As we mentioned at the beginning of this article, only some internet problems are easily solvable by you. However, this doesn’t hold true for all problems you encounter that have to do with the internet. Sometimes, the nature of the problem is much bigger and so, it is out of your hands to solve it. In this case, the ISP has to step in and do something about it.
The better the ISP, the easier it will be for you to get the problem resolved quickly. Xfinity is generally a very good ISP, all with great plans, wonderful benefits, and so much more – click here to know more about it. Xfinity customer service, however, might not be the best you get, but it still falls among the top 5 in terms of the best customer service in ISPs.
Internet problems are something you are bound to face not once, not twice, but multiple times. After all, no matter how good your connection is, how expensive your plan is, or how trustworthy your provider is, these things happen every time. Hence, you should focus more on getting a good and trustworthy provider with a good plan that suits you, than one with zero internet issues.