Remote Team Management: 4 Steps To Maintain Cyber Security


Do you have remote employees and you want to ensure cyber security at all times? If yes, then this article is for you.

Cyber criminals know that many businesses have shifted to remote work. Hence, they target vulnerable businesses by introducing malware through scrupulous emails or phishing and other sophisticated methods of stealing identity and data misuse. So, how do you protect your remote team from these cyber security issues? Do you still need security features even if you have a small business?

Check the following steps to help maintain cyber security when managing a remote team.

Step One: Seek IT Expert Support

Small businesses and big corporations need tech services in one way or another. If you want to protect your business or organization from the start, you have to seek professional information technology or IT support. An IT support company can help you in building, maintaining, and monitoring your data security, reducing your risks of being a victim of cyber-attacks.

Build a remote workforce with the help of an experienced IT support company. Business IT support services offer effective IT support solutions, maximising your uptime, streamlining your workflows, and ensuring your remote employees can work together securely and seamlessly.

Here are the services offered by business IT support companies to remote teams:

  • Secure backup and recovery services
  • Technical IT support
  • A proactive help desk with extended support hours
  • Reliable and experienced IT technicians
  • Cutting-edge IT equipment

Step Two: Set Security A Policy

Set a security policy to ensure all of your remote employees have an antivirus tool to use on their home computer devices.

Review proper managing of sensitive data and documents with your remote personnel. You should provide guidance on how to manage remote work, including communication, security checks, and the equipment needed for this process.

Educating your team about how cyber security breach occurs is another way to protect your business. You can improve your cyber security by teaching your remote employees how to identify red flags, such as suspicious emails with links.

Step Three: Install Security Features And Solutions

You might want to consider deploying an alternative cloud-based method to monitor workstations. What type of support console tools are you using? What are the licenses you need to access computers that aren’t part of your domain?

Below are some of the security features and solutions remote teams should consider deploying:

  • Remote IT Support Program: Your IT support team can access the computers of your remote workers using the right tools, such as a remote support software program for on-demand attended support (mobile and computer devices).
  • Software Licensing: Review the type of software your remote workers need. You may need a license that will allow you to install software for up to a certain number of devices, depending on the number of remote employees you have. Review all possible licensing alternatives and options to find the most efficient and effective software for your remote team.
  • Strict Authentication: Implementing two-factor authentication (2FA) when adding remote access solutions is highly recommended. While your business may need to shift to remote work quickly, you should ensure that only authorized admins and users can get through your system.
  • Use An Updated Virtual Private Network (VPN): A VPN refers to a service that encrypts data and hides IP addresses for cyber security. High-profile vulnerabilities emerge in VPN software because they’re outdated. So, make sure that you have up-to-date VPN solutions both on the firewalls and servers to reduce your risk of cyber-attack. An Identity and Access Management (IAM) platform can provide additional protections for a VPN. Instead of only requiring a username and password, identity management technology incorporates a comprehensive verification process to confirm the validity of all login attempts. This solution enables you to implement multi-factor authentication on top of the VPN connection.

Step Four: Don’t Ignore The Risks

Remote access can open doors for cyber criminals. So, you have to ensure that remote access doesn’t cause more risks to your business. Never open remote access ports if you haven’t checked the possible risks and consequences yet. Risk management is crucial in managing a remote team.

If you need to open remote access, configure the firewall to only respond to specific static internet protocol or IP addresses that your IT administrators will need to remotely access. If you’re unsure what to do, make sure to consult an IT expert. Even if you have a small business, you shouldn’t exempt yourself from the risks of cyber-attacks. Cybercriminals tend to see small businesses as great targets for their fraudulent activities and crimes.


You can maintain cyber security by ensuring that you have a strong IT infrastructure and support in place. Remote employees should be knowledgeable about the different ways cyber criminals lure their victims. Hence, employers should set the right policies and install the right security features their remote workers need for a smooth and secure work-from-home setup.


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