When looking for a freight company, there are many things you should consider as they can either make or break your business. Choosing the right company can be challenging, especially there are many options out there.
Picking The Right Service
Choosing the right freight company doesn’t have to be difficult if you take the time to do proper research. Below are 7 tips to help you narrow down your options based on your business needs:
1) Know Your Transportation Needs
There are various transportation modes to select from when deciding on the type of freight company, and you need to choose the suitable one for your business. Ensure you know the specific kind of transportation your potential freight company specializes in.
Freight companies have different means of transporting cargo. Air freight forwarders ship cargo with airplanes. Sea freight forwarders use sea transportation while land freight forwarders are land carriers. Some companies may combine more than one means, so you should choose what fits your business’s requirements.
2) Identify Your Storage Needs
Begin your search for a freight company after you’ve identified your storage needs. Your storage needs include the type of items you’re carrying as well as their volume, specific handling, storage, and transportation requirements.
Depending on the type of items you’re transporting, you may need different arrangements for refrigerated goods, fragile items, hazardous goods, raw materials, and fresh produce. You should check with your potential freight company to see if they have a proper arrangement for your shipment.
You don’t want a situation where your shipment gets damaged before it reaches the receiver. Each freight company has one or more specific items it specializes in. Simply find the one that has provision to handle your items.
3) The Industry Experience
It’s easier to operate a local shipping business compared to international shipping that requires more expertise. This is why you need to make inquiries on the number of years the company has been operating.
Experienced freight companies know what they’re doing. Plus, you’ll be assured they know how to smoothly handle all of your logistics and operations, which means you can focus on your business and make sure your profits stay high.
Besides, a good freight company will know how to anticipate and prevent shipment issues, so your items can get to the right destination unhindered. If you go with the first logistic company you meet with, you could run into problems that are much harder to fix later.
4) Ask For Recommendations
Another practical tip is to ask for recommendations from your peers. If you already own a business, you may already know people who’ve used freight company services before. This is one of the easiest ways to get an idea of the best ones.
It will also give you an estimate of the average price they charge. However, you should make sure you use a trustworthy freight company that’s easy to work with.
5) Member Of Professional Freight Association
A reputable freight company must be a member of any profile network. A freight company that’s part of any reputable freight forwarding circle, trade association, and other networks will have a great rapport in handling your shipment with diligence and care.
Being a member requires professionalism, operational efficiency, integrity, legitimacy, and other requirements. Proof of financial strength can also be determined through membership. Hardly will you find an association that doesn’t use this as criteria for membership. No doubt you’ll like the freight company handling your shipment if it has all these requirements.
6) Quality Customer Service
Evaluating the customer service of your potential freight forwarder may be easy to do. All you need to do is watch out for how they relate with you, note the packing list, level of transparency, and how they respond to inquiries. You can use the level of customer service you received to evaluate how the company will handle your shipments.
You can also determine the quality of service by asking those who’ve recently used the services. You can usually find reviews and recommendations in a local paper. Also, look online to see what other customers have to say. There are always review sites and blog sites that’ll allow you to get unbiased opinions.
7) Forwarder’s Partnership Networks
It’s a double assurance if the company has an extensive global freight network. The company handling your shipment may be great, but its services may not be credible if it doesn’t have connections with other international cargo companies.
You may not be concerned with their procedures overseas, but ensure the company deals with local agents in regions you’re transacting, especially if you’re doing door-to-door delivery. A shipping company with ties in America may not be relevant if you’re shipping to China. Evaluate their agents’ contracts; the more diverse it is, the better for you.
The success of your business is highly dependent on getting the right freight company to handle your shipments. It’s essential to do proper evaluation and research before any transaction. Following these tips can put you on the right path.