Why Does Sensitivity Training Matter to Your Organization?


The introduction of sensitivity training dates back to 1946 when Kurt Lewin, the founder of the concept, developed a series of such experiments to be conducted at the Connecticut State Interracial Commission.

Sensitivity training cannot be dismissed, especially if you want to cultivate a harmonious working environment that’s less racist and sexist. It offers appropriate solutions on training employees to build a more sensitive outlook towards their business, fellow workers and the outside world.

The world is changing its focus from being a purely materialistic economy to a sensitive one. Practicing sensitivity is the need of the hour and crucial to the well-being of any organization and its people.

In the context of a workplace, this form of training refers to ensuring equal respect and fair treatment for every employee, regardless of who they are or what backgrounds they belong to. A holistic session on sensitivity usually focuses on teaching individuals within the organization to evolve as respectful towards the perspectives of others.

Sensitivity training for employees has emerged as a prominent element in human resource development across organizations globally. When facilitated appropriately, such programs can be impactful in fostering a culture of integrity and accountability among the employees irrespective of their grades, positions or personal backgrounds.

The advantages of designing a well-designed sensitivity training program for your employees are many. Here are a few highlighted points:

1) Retention of Employees:

It can increase the rate of employee retention. Sensitive employees and employers contribute to building an amicable working space that’s free of ugly conflicts. With lesser conflicts people feel less threatened thus chances of leaving the organization is minimal.

2) Improves Their Morale:

Building sensitivity among employees can improve their morale and performance and simultaneously improve their ability to look at multiple perspectives. More sensitivity means more cohesiveness, lesser complaints and grievances. This would not only improve people’s productivity but also allow the HR some breathing space by reducing the burden that stems from internal conflicts.

3) Creating Interpersonal Relationships:

Conducting this kind of coaching can focus on a plethora of aspects. From dealing with difficult people, gender and cultural understanding to improving emotional intelligence and dealing with gossipmongers, it can focus on myriad elements to build on interpersonal relationships.

You can learn more about how sensitivity training can act as a deterrent to sexual harassment at the workplace at https://www.softwareadvice.com/resources/ideas-for-sexual-harassment-training/

 Designing A Sensitivity Training Program

Frequent seminars and other traditional programs can be conducted to make sure that people in the organization are regularly engaged in these significant programs at workplace. These coaching programs may vary according to the demographics of your organization.

For instance, you can organize a sensitivity training dealing with issues of race, disability, gender or any other topic that you want the people in the organization to be sensitized on. This can be conducted with a group of 8-15 people at a time.

While this can provide your organization with a host of benefits, it’s essential to understand if poorly designed or facilitated, it can have a negative impact. You will be dealing with a multitude of emotions when conducting any such program and sometimes, this can be overwhelming for trainees.

Structuring a program in a manner that it doesn’t create a hostile environment is equally important. Both the facilitator and the delivery would make a big difference. Make sure that the moderator is sensitive, and conducts such coaching within a non-judgmental zone.

Sensitivity training programs cannot be planned as a one-time event. Instead, they should be ingrained as a part of the organizational culture. Routine coaching can contribute to effective responses and you will see a sustainable difference in the work environment. Be it the productivity levels of your company, sales or employee bonding, this specific type of coaching ushers a positive feeling in employees.

Special coaching can encourage members of the organization to participate responsibly in the process and treat each other with respect and dignity. Discover innovative training procedures, find out more.

In most workplaces, laws protect employees from discrimination and harassments whether these are based on sex, age, religion, community, race, disability, discrepancy in pay or any other factor. This makes it imperative for an organization to adopt to develop a culturally sensitive work environment.

Sensitivity training programs foster effective group functioning and help employees to handle workplace dynamics at an effective pace.


Please enter your comment!
Please enter your name here